Contacts
Your Satisfaction is Our Priority
We're here to help! Whether you have questions about your order, need styling advice, or want to learn more about our products, our Customer Care team is ready to assist. Reach out to us anytime – we’d love to hear from you
Call Customer Service on
+1 (647)561-8111
+1 (647)561-8111
cacheecave@gmail.com
Address
46 VIVIAN ROAD,
M1M OB1,
SCARBOROUGH,
ONTARIO,
CANADA.
FAQs
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with a tracking link. You can also track your order directly from the "Track My Order" page on our website.
What is your return policy?
We accept returns within 30 days of the delivery date. Items must be in their original condition, unworn, and with all tags attached. Visit our Returns page for more details, or contact us if you need help.
How do I get help with sizing or product details?
If you need assistance with sizing or have questions about a product, feel free to reach out. Our team can help guide you to the perfect choice!
Where can I find information about current promotions?
You can check out our homepage for any current promotions, or subscribe to our newsletter to stay updated on special offers and discounts.
How do I care for my leather items?
Leather is durable but requires care. We recommend using a leather conditioner and storing items in a cool, dry place. For specific care tips, visit our Product Care page or reach out for advice.
Do you ship internationally
Yes, we ship worldwide! Shipping rates and delivery times vary based on location. You can find more details on our Shipping page or contact us for specific international shipping inquiries.
What payment methods do you accept?
- We accept major credit cards, PayPal, and select digital wallets. If you have payment concerns, feel free to contact us for assistance.
